DRAFT: plain-English starter text for Compliance review. Not approved, not legally binding. Do not publish.

Legal Centre

Fraud & Scams

All policies

Last updated: DRAFT, not yet published · Version [x.x]

Scammers often target people who send money abroad. If someone pressures you to send money quickly, stop and check.

Common scams

  • Impersonation: someone pretending to be a relative with a new number, a bank, the police or a tax office.
  • Romance: an online partner you've never met asks for money.
  • Investment and crypto: guaranteed or very high returns.
  • Purchase: paying a stranger by money transfer for goods, rent or a job offer.

How to protect yourself

  • Only send money to people you know and trust.
  • Call your relative on a number you already have before sending.
  • Never share your password or one-time codes; we will never ask for them.
  • Take your time: genuine requests can wait for you to check.

If you think you've been scammed

Contact us immediately at [fraud phone / in-app route]. If the money hasn't been paid out, we may be able to stop it. Then report it to the police in your country [e.g. Action Fraud in the UK, report.cyber.gov.au in Australia].